Course Overview
This qualification is ideal for individuals seeking to work as support workers in aged care, whether in residential facilities, home care, or community-based settings. It equips learners with the skills to carry out specialised tasks, exercise discretion and judgement, and take responsibility for delivering individualised support to older people. Through this course, you will build a strong foundation of factual, technical, procedural, and some theoretical knowledge essential for person-centred care in the ageing support sector.
To complete the qualification, you must undertake a minimum of 120 hours of practical placement in an approved aged care environment. Upon successful completion, you’ll be well-prepared to deliver personalised and effective care across a variety of aged care settings.
Entry Requirements
Age Requirement
Applicants must be at least 18 years of age.
Language, Literacy and Numeracy (LLN)
Successful completion of an LLN assessment at Level 4 of the Australian Core Skills Framework (ACSF) is required.
Academic Requirements
One of the following must be met:
- Completion of Year 12 (or equivalent), or
- Completion of a Certificate III or higher-level qualification.
Physical Requirements
This qualification includes mandatory practical placement in an approved aged care setting. Participants must be physically capable of:
- Standing and walking for extended periods
- Performing manual handling tasks such as bending, squatting, kneeling, lifting, and repetitive movements as part of providing direct client support
Technology Requirements
As the course is delivered in a blended format with online components, learners will need access to:
- A personal computer, laptop, or tablet
- Microsoft Office or similar software to complete coursework and assessments
- Reliable high-speed internet
- Functional audio, video, and visual tools for engaging with interactive materials
- Basic computer skills to navigate the Learning Management System (LMS) and participate in online learning sessions
Unique Student Identifier (USI)
A valid USI is required to enrol. Assistance can be provided upon request.
Other Requirements
- A current National Police Check
- A valid and current email address



